CHECK-IN & BOARDING

What do I need to check-in?
At what does check-in start and close?
Can I take luggage with me on the ship?

What do I need to check in?

• All passengers are responsible for complying with border formalities.
• All passengers (children and infants included), as well as animals, must have a passport or identity card and a ticket.
• Please note that a driver’s license is not a correct identification document for international travelling and will not be accepted.
• Should it be required, it also is the obligation of the passenger to have a Visa Entry Permission for Italy, Slovenia, Albania or Croatia.
• Venezia Lines is not responsible in the event that the passenger is not allowed to embark at the point of origin or to disembark at the port of destination due to lack of the necessary documents including Visas or non-observance of formalities by the passenger.
• In such instances the passenger shall compensate Venezia Lines for any eventual damages and expenses including the issuance of a return ticket, if this is applicable.
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 At what does check-in start and close?

In Venice and all Croatian Ports, check-in starts 60 minutes before departure and closes is 15 minutes before departure.

In Bari and Durres Ports, Check-in for passengers and vehicles starts 2 hours before departure and closed 15 minutes before departure for passengers and 60 minutes before departure for vehicles.

Before departure passengers should ensure that no variations have taken place concerning the vessel’s time and date of sailing indicated on the ticket. Therefore a booking confirmation 24 hrs before departure both on the outgoing and the incoming voyages are recommended.

Passenegrs are reminded that if for any reason they fail to perform check-in or board the vessel in the times stipulated baove, their ticket is automatically cancelled and not refundable.

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Can I take luggage with me on the ship?
 

• Passengers may take to their seats or allotted places only one item of hand luggage of not more than 56cm x 45cm x 25cm in measure and 10Kg in weight.
• All other luggage is to be deposited by the passengers in the storage place reserved on the vessel as indicated by the vessel’s crew.
• On Venice-Istria-Venice routes, passengers may only bring on board one item of cabin luggage of no set size or weight.
• This item of luggage is included in the ticket price and does not need to be announced during booking.
• Excess luggage can be booked during check-in at an additional cost of €5.00 per luggage.
• Infants are not entitled to carry any cabin or hand luggage.
• When travelling on Day trip tickets (Istria-Venice-Istria or vice versa) returning in the same day, passengers are not entitled to carry any cabin luggage, but only one hand luggage as indicated above.
• Should a passenger travelling with a day trip ticket, present himself at time of check-in carrying cabin luggage, Venezia Lines reserves the right to charge for a difference in one way ticket price as well as extra luggage charges.
• On Bari-Durres-Bari routes, passengers may bring on board any amount of luggage provided this is carried by the passenger on passing boarding control.
• Bulky luggage or accompanied cargo may be carried at the discretion of the Master of the vessel and is subject to a higher charge in accordance with a set tariff.
• Only luggage containing passenger’s personal effects will be accepted as luggage.
• Unaccompanied luggage is forbidden.
• Venezia Lines is not responsible for loss of or wilful damage to luggage.
• In the interest of safety of the company, Venezia Lines may destroy any unaccompanied luggage or luggage left behind after disembarkation.

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